Investor Portal

Your direct channel to submit grievances, file complaints, share feedback, and access regulatory filings — all in one place. Your voice matters at 128 Securities.

Grievance Submission

Submit a formal grievance and track its resolution status. 128 Securities is committed to resolving all client concerns within regulatory timelines set by SECP.

Submit a Grievance

Complaint Filing

File a formal complaint regarding a trade, account, or service issue. All complaints are reviewed by our compliance team and escalated as required under SECP rules.

File a Complaint

Client Feedback

Share your experience and suggestions. Your feedback directly informs our continuous improvement commitment and helps us serve you better.

Share Feedback

Regulatory Filings

Access publicly mandated regulatory filings and compliance documents as required under SECP and PSX regulations for listed brokerages.

View Filings

Regulatory Escalation

If your complaint is not resolved to your satisfaction through our internal process, you may escalate it directly to the Securities and Exchange Commission of Pakistan (SECP) or the Pakistan Stock Exchange (PSX) Investor Protection Fund.